Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Utrip Inc (“Utrip,” “we,” “us”) and its products — including Ventruo, Lienra, Zening AI, and Wingcode — collect and handle information. By using our websites or services, you agree to the practices described here.

Information We Collect

We collect information you provide directly, information collected automatically, and information from the businesses that use our platforms to serve their own customers.

• Account & contact information — such as name, business name, email, phone number, and address.
• Communications data — messages, call records, and related metadata processed when you use communication features.
• Usage & device data — log data, device and browser information, and how you interact with our services.
• Business customer data — information our business customers submit about their own clients to operate the service.

Cookies

Our websites use cookies and similar technologies to operate the site, remember preferences, measure performance, and improve the experience. You can control cookies through your browser settings; disabling some cookies may limit certain features.

Communications & SMS Consent

Where our platforms send calls, text messages (SMS), or other communications, those messages are sent on behalf of the business using the platform, and only to recipients who have provided the required consent to that business.

• We do not sell or share mobile numbers, SMS consent, or messaging opt-in data with third parties or affiliates for their own marketing or promotional purposes.
• Message frequency varies depending on the business and the interaction.
• Message and data rates may apply.
• Recipients can opt out of SMS at any time by replying STOP, and can reply HELP for assistance. Once a recipient opts out, no further messages are sent except as required to confirm the opt-out.
• Consent to receive messages is never a condition of purchasing any goods or services.

How We Use Information

We use information to provide and operate our services, authenticate users, deliver communications requested by our customers, maintain security, comply with legal obligations, and improve our platforms.

Information Sharing

We do not sell personal information. We share information only as needed to operate our services, including with:

• Service providers and infrastructure partners that help us deliver the platform (such as cloud hosting and communications carriers), under appropriate confidentiality and data-protection terms.
• The business customer on whose behalf data is processed.
• Authorities or third parties where required by law, or to protect rights, safety, and the integrity of our services.

Data Retention

We retain information for as long as needed to provide the service, meet legal and regulatory obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymized.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below. If your information was provided to a business that uses our platform, we may direct your request to that business as the responsible party.

Security

We use encryption, access controls, audit logging, and secure infrastructure to protect information. See our Security page for more detail. No system can be guaranteed perfectly secure, and we encourage you to protect your account credentials.

Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, by additional notice.

Contact Information

Utrip Inc
9080 Telstar Ave. #313, El Monte, CA 91731
Email: support@utripinc.com
Phone: 1-800-811-9533